Main Bank Customer Growth Lead
Core
Drive Kiwibank's overall main bank growth by developing and delivering innovative initiatives to improve customer acquisition, activation, and retention.
Role type
Senior IC customer growth lead
Builds
Customer growth solutions and strategic commercial partnerships
Domain
Banking / Retail
Deliverable
product features
Required skills
customer segment ownership, acquisition lever application, data-led decision making, change leadership, customer behavior analysis, financial modeling, stakeholder influence
Preferred skills
targeting and conversion optimization, product performance analysis, scenario modeling, commercial partnership building
Responsibilities
Shape and execute the customer growth roadmap, identify opportunities across target customer segments, build strategic commercial partnerships, measure the impact of initiatives, strengthen Everyday Banking propositions, align internal and external stakeholders to turn opportunities into measurable results