Business Analyst
Core
Support business improvement and change initiatives by documenting processes, identifying gaps, and aligning workflows with a new core banking platform.
Role type
Business Analyst (Process Improvement & Transformation)
Builds
Standard operating procedures, work instructions, process repositories, and future-state process maps for the Future Bank Programme.
Domain
Banking / Financial Services
Required skills
Process mapping, requirements analysis, stakeholder management, documentation, gap analysis, process optimization
Preferred skills
Business analysis training, process improvement training
Technologies
Process mapping tools
Responsibilities
Create and maintain standard operating procedures and operational guides; Translate current-state processes into future-state processes aligned with the new core banking platform; Identify process gaps, duplication, and inefficiencies; Document future-state business processes using approved standards; Work with SMEs to understand current workflows, risks, and controls.
