Service Advisor (Technical)
Core
Liaise with workshop teams to keep jobs on track, prepare quotes, problem solve, and manage service calls for Caterpillar dealership customers.
Role type
Service Advisor (Technical)
Builds
Service repair workflows and customer quotes for heavy machinery
Domain
Industrial equipment / Caterpillar dealership
Deliverable
client delivery
Required skills
mechanical aptitude, quotation and invoicing processes, system/app proficiency, organizational skills, communication
Preferred skills
mechanical background, experience in related industry
Responsibilities
Liaise with workshop teams to keep jobs on track, prepare quotes, problem solve, open update and close service calls
Seniority
Individual Contributor
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