Customer Service Banker - BNZ Thames
Core
Engage with customers in a warm friendly manner, process transactional banking needs, update personal details and identification, assist with product enquiries, and recommend solutions to help customers achieve financial goals.
Role type
Customer Service Banker (Personal Banking)
Builds
Personal banking products and services for individual customers
Domain
Retail Banking
Deliverable
client delivery
Required skills
Customer service, transactional processing, product knowledge, digital platform education, financial goal planning
Responsibilities
Engage with customers in a warm friendly manner, process customer transactional banking needs, update customers personal details and identification, assist with general product and service enquiries, educate customers on online platforms and digital solutions
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