Customer service non-voice process
Core
Handle customer queries via email, chat, and web chat platforms for a domestic Telecom process.
Role type
Customer Support Agent
Builds
Customer support interactions for telecom service providers
Domain
Telecom / Customer Service
Deliverable
client delivery
Required skills
Hindi (read/write/understand), English, typing skills, basic telecom process knowledge
Responsibilities
Handle customer queries via email, chat, and web chat platforms; Provide timely and effective solutions to customers' issues
Sourced via adzuna · Listed on CareerPlan, which tracks 900,000+ jobs from 20+ sources.
