Manager Operations, Fulfillment & Operations Management
Core
Lead a team of 30-80+ hourly associates in a high-volume outbound fulfillment center to pack, sort, and ship customer orders safely and on time.
Role type
Frontline Operations Manager (Warehouse Fulfillment)
Builds
Outbound shipping operations for Amazon customers
Domain
Logistics / E-commerce fulfillment
Required skills
Team supervision and coaching, shift planning and staffing, safety compliance management, quality assurance auditing, process improvement (Lean/Six Sigma), hiring and onboarding, cross-functional coordination
Preferred skills
MBA or Master's degree, Six Sigma certification, experience with performance metrics
Technologies
Real-time performance dashboards, six sigma tools, Lean techniques
Responsibilities
Conduct daily safety walks and enforce PPE/ergonomic standards, plan and assign work to meet volume targets, audit packing accuracy and labeling compliance, coach associates on performance and development, manage attendance and schedules, coordinate with receiving and transportation teams
Seniority
Manager, hands-on team lead