Kundenberater Geschäftskunden / Pikett 60-100% (alle)
Core
Handling customer inquiries, managing service disruptions, and coordinating on-call shifts for a utility or service provider in Zurich.
Role type
Customer Service Representative (B2B)
Builds
Customer support and service coordination for business clients
Domain
Utilities / Public Services
Deliverable
client delivery
Required skills
Customer service, shift work, MS Office, Swiss German, French
Responsibilities
Receive and process customer requests, handle service outage reports, coordinate on-call shifts, monitor technician interventions, communicate complex issues clearly
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