TECHNICAL SPECIALIST
Core
Provide specialized technical support to the national dealer network for imported automotive brands, ensuring rapid diagnosis and resolution of complex technical issues.
Role type
Technical Specialist (Automotive)
Builds
Diagnostic support and repair solutions for imported vehicle brands
Domain
Automotive / Import Distribution
Required skills
Mechanical engineering degree, diagnostic tool proficiency, knowledge of manufacturer platforms, on-site intervention capability, warranty and parts claim management
Preferred skills
Senior experience in automotive diagnostics, junior candidates with strong technical interest
Technologies
Diagnostic tools, manufacturer assistance platforms
Responsibilities
Guide the dealer network in diagnosing and resolving complex technical problems via ticketing and circulars; Offer technical consulting to workshops on fault finding and repair processes; Manage relationships with OEM technical departments for high-complexity cases; Intervene directly at dealerships for on-site support; Collaborate with Warranty and Parts offices on technical claims and repair solutions
Seniority
Junior to Senior