Customer Service con Italiano, Inglese e Tedesco (f/m/nb)
Core
Managing the full order cycle, handling customer claims and billing inquiries, and updating data in management systems for an international road transport services company.
Role type
Customer Service Representative
Builds
Order management, customer support, and data entry for logistics operations
Domain
International road transport / Logistics
Deliverable
client delivery
Required skills
Italian (fluent), English (fluent), German (good), MS Office (Word, Excel, Outlook), order cycle management, billing and claims handling, data entry, cross-functional collaboration
Preferred skills
Knowledge of Eastern European languages
Responsibilities
Manage the order cycle from registration to service activation; Support customers with claims, renewals, and billing clarifications; Update data accurately in management systems; Monitor workload and quality indicators; Collaborate with finance, credit, and sales departments.
Seniority
Entry-level