Senior Digital Manager - United Overseas Bank
Core
Drive advisory-led banking and business growth by engaging Wealth and Corporate customers to understand their financial needs and recommend suitable banking, wealth, and financial solutions.
Role type
Senior Digital Manager (Advisory & Branch Operations)
Builds
Customer acquisition, account onboarding, and digital platform adoption for individual and corporate clients
Domain
Banking / Wealth Management
Deliverable
client delivery
Required skills
Customer engagement, advisory solutions, risk management, compliance adherence, digital platform promotion, account onboarding, cross-functional collaboration
Preferred skills
Banking or wealth management certifications
Responsibilities
Educate customers on digital and self-service banking solutions, provide personalized assistance for enquiries, coordinate customer issue resolutions, support branch initiatives for operational efficiency, engage customers proactively to identify financial needs, assist with account opening and onboarding journeys, ensure accuracy in transaction processing and documentation, identify and escalate operational and compliance risks
Seniority
Senior, hands-on IC