Internal sales medewerker
Core
Bridge between customers, technicians, and internal departments, managing orders, scheduling technicians, and handling administrative support.
Role type
Internal sales coordinator (operations support)
Builds
Order processing, service request management, and administrative support for sales and operations teams
Domain
Industrial equipment (plastic containers, underground systems, identification/weighing solutions)
Required skills
ERP systems, MS Office, order processing, customer communication, inventory management, scheduling, cross-functional collaboration
Responsibilities
Manage and update customer files; Process and follow up on orders and service requests; Schedule technicians for repairs and provide feedback; Prepare quotes and process service invoices; Provide administrative support from order to invoicing; Maintain customer contact via phone and email; Manage inventory and reorder parts; Identify bottlenecks and propose improvements; Collaborate with operations and other departments; Contribute to process improvement initiatives