Vendor Project Manager
Core
Lead and manage onsite localization QA testers and reviewers at client premises, ensuring project execution and client satisfaction.
Role type
Senior Vendor Project Manager
Builds
Localization and review projects for global clients
Domain
Localization, Quality Assurance, Globalization
Required skills
People management, bilingual communication, project coordination, training and coaching, conflict resolution, stakeholder liaison, operational tracking, safety compliance
Preferred skills
Multilingualism, HTML/Unicode knowledge, basic networking, QA plan writing, mediation training
Technologies
OS X, iOS, iWork, iCloud, iTunes, Windows, MS Office
Responsibilities
Coordinate testing efforts and schedule resources across multiple labs; Clarify client briefs and manage resource allocation; Oversee tester performance, attendance, and workload; Guide candidates through tryouts and manage onboarding; Provide linguistic training and coaching to improve quality; Streamline localization processes with client managers; Report team performance and client feedback to management.
Seniority
Senior, hands-on IC with people management
