Administrativo/a de Planificación (Sector Servicios)
Core
Organize, plan, and launch operational services by analyzing data, configuring digital tools, and defining routes and tasks to ensure service traceability and efficiency.
Role type
Operations Planning Administrator
Builds
Operational service plans, route configurations, and performance studies for facility management clients
Domain
Facility Services / Operations Management
Required skills
Data analysis, GMAO/CTI system configuration, Route planning, Performance auditing, Excel (intermediate), Driver's license B, On-site visits
Preferred skills
Experience in services sector (cleaning, security, catering), Knowledge of operational apps (CTI, GSP), Analytical capacity, Service orientation
Technologies
GMAO, CTI, GSP, Excel
Responsibilities
Collect and analyze service data to create performance studies and configure GMAO/CTI structures; Create and implement CTI modules for digital reporting; Plan and update route services with compliance monitoring; Maintain audit systems via GSP/CTI to ensure quality standards; Conduct on-site center visits and perform remote work on those days; Support Business Development in contract optimization projects; Participate in Health, Safety, and Environment (PRL) actions.
Seniority
Junior to Mid-level, hands-on IC