Mozo/a de Equipaje (Interinidad) - Hotel Vincci Centrum 4* - (Madrid)
Core
Welcoming and bidding farewell to guests, handling luggage, and providing basic hotel and area information.
Role type
Frontline hospitality staff (luggage porter)
Builds
Guest arrival and departure experiences
Domain
Hospitality / Urban hotel
Deliverable
client delivery
Required skills
Physical stamina, customer service orientation, teamwork, adaptability, attention to detail, discretion
Preferred skills
Prior experience in hotels or customer service
Responsibilities
Receive and accompany guests during arrival and departure, transport luggage with care and speed, offer support in answering basic questions about the hotel and area, coordinate with reception and the team, maintain order and image in the access and lobby areas, support operational tasks related to guest service
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