ADMINISTRATIEF MEDEWERKER & ONDERHOUD
Core
Administrative coordinator for service and maintenance operations, acting as the primary contact for customers and colleagues to register incidents and manage workflows.
Role type
Administrative Coordinator (Service & Maintenance)
Builds
Incident tracking systems and maintenance schedules
Domain
Facility Services / Maintenance Operations
Deliverable
dashboards & analysis
Required skills
Incident registration, scheduling coordination, customer communication, process improvement, administrative accuracy
Responsibilities
Serve as the first point of contact for customers and colleagues regarding incidents and faults; Process incoming incident reports accurately into the system; Support planning of service and maintenance activities; Maintain contact with clients to inform them of progress; Identify bottlenecks and contribute to process improvements