Lead Logistics Customer Experience and Operations Team Lead - FinOps
Core
Lead end-to-end Job Costing operations and drive business profitability through financial governance.
Role type
Senior Team Lead, Logistics Operations & FinOps
Builds
Accurate, timely, and compliant Job Costing deliverables aligned with SLA requirements
Domain
Logistics / Supply Chain Finance
Required skills
Financial governance (SO/PO, RR, GR/IR), Team performance management, Process transformation (centralization, automation, standardization), Operational consistency (SOPs/IOPs), Stakeholder escalation management, Talent pipeline development
Preferred skills
Maersk way, Kaizen, Visual Management Systems (VMS)
Responsibilities
Lead and manage end-to-end Job Costing operations; Drive customer experience and business profitability through financial governance; Own team performance, resource optimization, and transformation initiatives; Act as the primary escalation point for timely resolution; Ensure adherence to SOPs and IOPs; Manage team capacity, workload allocation, and productivity optimization; Coach and develop team members to enhance Job costing capability
Seniority
Senior, hands-on IC with team leadership
