Réceptionnaire automobile
Core
Welcome clients, schedule workshop appointments, manage administrative follow-up and billing, and coordinate between customers and the workshop.
Role type
automotive receptionist
Builds
workshop appointment scheduling and after-sales service coordination
Domain
automotive repair and maintenance
Deliverable
client delivery
Required skills
client contact, commercial sense, automotive mechanics knowledge, workshop operations knowledge, computer tools proficiency, organization, punctuality, flexibility, driving license B
Responsibilities
welcome clients in person and by phone, schedule and organize workshop appointments, ensure administrative follow-up and billing of files, follow up on client files and perform necessary reminders, propose and sell after-sales services, ensure coordination between clients and the workshop, ensure compliance with procedures and quality standards