Warranty Specialist
Core
Research warranty concerns, review and administer claims, monitor repair orders, and ensure compliance with warranty specifications.
Role type
Warranty Specialist
Builds
Warranty claim approvals and repair order authorizations
Domain
Automotive after-sales / Warranty management
Deliverable
client delivery
Required skills
warranty claims administration, repair order monitoring, database evaluation, data entry, document preparation, audit management, parts inventory management, customer record maintenance
Responsibilities
Perform research on warranty concerns, review and submit warranty claims, monitor repair order completion, communicate warranty programs to aftersales staff, evaluate databases for claims, manage warranty parts store, prepare documents for warranty audits, maintain customer and warrantor records
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