H&M | Advanced User Logistic
Core
Provide efficient system support to daily warehouse operations, acting as a key link between operational teams and system administration to ensure operational excellence.
Role type
DC Advanced User (Logistics System Support)
Builds
Distribution Centre inbound and outbound operations
Domain
Retail / Logistics / Warehouse Management Systems
Required skills
Warehouse operations experience, Warehouse Management Systems knowledge, Inbound/outbound flow understanding, Training and coaching, System troubleshooting, Analytical skills
Preferred skills
Curiosity for new technologies, Solution-oriented mindset, Proactive improvement identification, Adaptability to change
Responsibilities
Support end users with daily system-related operational activities and issue resolution, Conduct system clean-up activities and basic troubleshooting, Train and coach end users and team leaders on new system functionalities, Support incident management activities, Identify and propose opportunities to improve system processes, Contribute to system implementations and project rollouts