Senior Manager, Corporate Travel Operations
Core
Leading the corporate Travel Desk to deliver high-quality travel advisory and operational support for intra and inter-country travels within Southeast Asia and international business travel beyond the region.
Role type
Senior Manager, Corporate Travel Operations
Builds
Efficient, compliant, and traveller-centric corporate travel services for multinational corporations.
Domain
Corporate Travel Management / Southeast Asia & International Business Travel
Required skills
Global Distribution Systems (GDS), SAP Concur Travel, Concur Request, stakeholder management, process improvement, travel policy compliance, duty of care planning, supplier management, complex itinerary planning, visa and vaccination guidance.
Preferred skills
IATA Travel Operations Diploma, GDS certification, experience with NDC channels and fare construction.
Technologies
SAP Concur Travel, SAP Concur Request, Global Distribution Systems (GDS)
Responsibilities
Lead, coach, and mentor a team of internal travel and visa specialists; develop service standards and operating procedures; manage external travel consultants and suppliers; provide expert travel consultation for complex, multi-country itineraries; guide travellers on passport, visa, and vaccination requirements; manage travel technology workflows and process enhancements; monitor supplier performance against service-level agreements; prepare operational reports and service analytics for leadership.
Seniority
Senior Manager, operational leadership
