Management Associate - Operations (New York Based)
Core
Manage tenant relationships, oversee building operations (maintenance, repairs, inspections), and lead housekeeping/maintenance staff for student housing.
Role type
Junior Operations Manager (Student Housing)
Builds
Residential buildings and common areas for college students
Domain
Hospitality / Student Housing / Property Management
Deliverable
physical/clinical work
Required skills
Tenant relations, building operations, HVAC/plumbing/electrical knowledge, staff supervision, cost-benefit analysis, emergency decision making, Mandarin language
Preferred skills
Hospitality industry interest, long-term commitment, ability to work under pressure, independent work
Technologies
HVAC systems, IT & security systems, plumbing systems, electrical systems
Responsibilities
Foster positive relationships with tenants and resolve issues, conduct building inspections and manage maintenance programs, train and supervise housekeeping and maintenance staff, handle emergency situations and off-hours tenant requests
Seniority
Entry-level, hands-on IC
