Product and Technology - Flight Centre
Core
Provide escalated technical support for hardware, software, infrastructure, and enterprise platforms across the global travel business.
Role type
Senior Technical Support Engineer (Enterprise IT)
Builds
Stable and optimized enterprise technology environments for global travel operations
Domain
Travel industry / Enterprise IT Infrastructure
Deliverable
infrastructure
Required skills
Hardware troubleshooting, Operating systems administration, Enterprise platform management, Incident management, Vendor collaboration, Sabre system knowledge
Preferred skills
IT degree, Industry certifications, Travel industry experience
Responsibilities
Diagnose and resolve complex hardware, software, and infrastructure issues; Install, configure, and maintain operating systems and user environments; Manage escalated incidents and service requests.
Seniority
Senior, hands-on IC