Customer Service German/English
Core
First point of contact for customers in Germany, ensuring smooth order processes from entry to delivery.
Role type
Customer Service Specialist
Builds
Order intake to invoicing processes, delivery coordination, and customer support
Domain
Logistics and Customer Service
Deliverable
client delivery
Required skills
Fluent German and English, SAP proficiency, MS Office, order processing, delivery coordination, customer communication
Preferred skills
Dutch, French, or Spanish, strong communication, active listening, proactive mindset
Responsibilities
Process customer orders in SAP, coordinate deliveries with logistics partners, answer customer questions via phone and email, maintain customer data and pricing information, support sales team initiatives
Seniority
Individual Contributor
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