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Swedish & Norwegian-speaking Customer Agent to Amsterdam

Amsterdam, Noord-Holland💼 Full-time🗓 2026-09-24 → 2026-09-25

Core

Customer Service Representative assisting travel agencies with booking-related inquiries, flights, luggage, and loyalty programs.

Role type

Customer Service Representative (Call Center)

Builds

Booking solutions and customer support for travel agencies

Domain

Travel industry

Deliverable

client delivery

Required skills

Fluent Swedish, Fluent Norwegian, Fluent English, Reservation system proficiency, CRM system proficiency, Problem-solving, Complex case handling

Responsibilities

Assist travel agencies via phone with booking and flight inquiries, Provide accurate solutions to customer questions, Handle special requests and complex cases, Use reservation and CRM systems to manage interactions, Collaborate with colleagues to ensure smooth operations

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