Capacity Specialist, Carrier Onboarding & Attrition
Core
Orchestrating Amazon's middle-mile transportation network by managing carrier onboarding, optimizing capacity, and ensuring compliance to support seamless delivery experiences.
Role type
Senior IC operations specialist (carrier lifecycle & network optimization)
Builds
Amazon Relay Carrier Supply Base within the Middle Mile Network
Domain
Logistics / Supply Chain / Transportation
Required skills
carrier sourcing, capacity gap analysis, carrier onboarding management, safety & compliance monitoring, SOP development, cross-functional project management, data analysis, process improvement, stakeholder communication, Excel proficiency
Preferred skills
AI solution implementation, automation, network reliability optimization, cost reduction, sustainability initiatives, tech platform collaboration
Technologies
Relay platform, Excel
Responsibilities
Sourcing carriers to expand partner portfolio, identifying capacity gaps and implementing action plans, managing carriers during onboarding, maintaining operational standards for safety and compliance, leading continuous improvement initiatives, collaborating with tech teams on platform features, supporting project implementation with line haul carriers
Seniority
Senior, hands-on IC
