Customer Service Representative
Core
Entry-level Customer Service Representative serving as the first point of contact to address customer inquiries and provide solutions via phone, email, and chat.
Role type
Entry-level Customer Service Representative
Builds
Customer support interactions and resolved issues
Domain
Customer Service
Deliverable
client delivery
Required skills
Communication, Interpersonal skills, Problem-solving, Attention to detail, CRM familiarity, Computer skills
Responsibilities
Respond to customer queries via phone, email, and chat; Document customer interactions and update records; Collaborate with team members to resolve complex issues; Identify and escalate priority issues; Provide feedback on process efficiency.
Sourced via adzuna · Listed on CareerPlan, which tracks 902,000+ jobs from 20+ sources.
