Bilingual Spanish Speaking Agent
Core
Bilingual customer service and technical support agent handling inquiries, troubleshooting, and sales for diverse clients.
Role type
Customer Service Agent (Bilingual)
Builds
Customer support interactions and technical resolutions for BPO clients
Domain
Business Process Outsourcing (BPO) / Customer Experience
Deliverable
client delivery
Required skills
Fluent Spanish and English (spoken/written), Data entry, Troubleshooting, Product recommendation, Upselling/Cross-selling, Documentation, Microsoft Office Suite, Fast typing (20+ wpm), Conflict resolution, Multi-tasking
Preferred skills
2+ years in customer service, technical support, inside sales, or back-office in a contact center
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