Engineer QMPP C
Core
Addressing quality reports and functional failures to ensure customer satisfaction and timely issue closure.
Role type
Quality Management Engineer (Customer Facing)
Builds
Structured problem-solving analyses (8D, A3, 5 Whys, Ishikawa) and corrective/preventive action plans.
Domain
Manufacturing Quality Management
Deliverable
client delivery
Required skills
Root cause analysis, 8D report preparation, sensor failure analysis, containment coordination, audit support, warranty data analysis, SAP case management, stakeholder communication
Preferred skills
Knowledge of IATF/ISO standards, experience with quality portals and KPIs (PPM, escapes)
Responsibilities
Respond to customer quality reports and potential field issues, manage analysis of failed sensors, coordinate containment activities at customer plants, participate in internal and certification audits, analyze warranty data and trends, prepare and deliver 8D report presentations, ensure timely closure of cases in SAP.
Seniority
Individual Contributor
