Training & Operations Excellence Manager
Core
Build frontline capability and ensure consistent store standards across company-owned and franchise locations for a QSR.
Role type
Senior IC operations and training manager
Builds
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Domain
Quick Service Restaurant (QSR) / Hospitality
Deliverable
physical/clinical work
Required skills
QSR operations, multi-store management, training program design, SOP implementation, food safety compliance, audit management, stakeholder management
Preferred skills
franchise operations experience, L&D background
Technologies
N/A
Responsibilities
Design and execute training programs for associates and managers; conduct store visits to ensure process consistency; maintain audit-ready documentation for food safety and compliance; drive operational discipline across company-owned and franchise stores.
Seniority
Senior, hands-on IC