Mitarbeiter/in Datenerfassung & ServiceNow – 60–100 %
Core
Data entry and quality assurance for asset management, specifically processing Service-Tag numbers and device data into ServiceNow.
Role type
Data Entry Specialist (IT Asset Management)
Builds
Cleaned and validated device data records in ServiceNow
Domain
IT Asset Management / Data Administration
Required skills
Microsoft Excel (advanced formulas, VLOOKUP/XLOOKUP, Pivot Tables), ServiceNow, Data validation, Data deduplication, Data consolidation
Preferred skills
IT Asset Management experience, Ticketing/Support systems experience, English language skills
Responsibilities
Capture and prepare Service-Tag numbers and device data, Maintain and update data in Microsoft Excel, Verify data completeness and accuracy, Identify and clean duplicates and errors, Consolidate information from multiple sources, Transfer and maintain data in ServiceNow, Verify correct data import into ServiceNow, Clarify and reprocess missing or unclear information, Document processing progress and open cases
