Arabic Speaking Customer Support Agent - Work In Sofia, Bulgaria
Core
Deliver world-class assistance to customers via phone, email, and live chat, resolving complex inquiries with precision and empathy.
Role type
Customer Support Agent
Builds
Customer support services for premium international clients
Domain
Customer Support Services
Deliverable
client delivery
Required skills
Arabic (native or fluent, spoken and written), English (professional proficiency), problem-solving, CRM documentation, cross-functional collaboration
Preferred skills
Previous experience in Customer Support Services
Responsibilities
Deliver assistance via phone, email, and live chat; Resolve complex inquiries; Maintain detailed case documentation in CRM; Collaborate with cross-functional teams; Meet performance indicators; Participate in ongoing training
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