Senior Reservationist
Core
Senior reservations professional managing bookings, rates, and guest handovers for two luxury safari lodges.
Role type
Senior IC reservations manager
Builds
Booking confirmations and guest handovers for luxury safari properties
Domain
Hospitality / Luxury Safari Lodges
Required skills
Reservations system expertise, commercial awareness, quotation calculation, team leadership, financial record keeping, enquiry conversion
Preferred skills
Luxury lodge experience, central reservations environment experience
Responsibilities
Manage direct, travel agent, and DMC enquiries from quotation to confirmation; Maintain accurate rates, availability, and guest information; Calculate quotations, commissions, deposits, and balances; Manage provisional bookings, amendments, and cancellations; Coordinate guest handovers with lodge teams; Guide and support the reservations team; Provide reporting on booking activity and sales performance