Regional Operation Lead
Core
Regional Operation Lead responsible for operational excellence, client satisfaction, and financial management for commercial real estate accounts in India.
Role type
Senior IC facilities account manager
Builds
Integrated facilities management services for commercial real estate clients
Domain
Commercial real estate / Facilities management
Deliverable
client delivery
Required skills
facilities account management, service delivery team leadership, financial budgeting and forecasting, contract compliance, KPI monitoring, stakeholder relationship management, strategic business planning, supply chain management, performance management
Preferred skills
innovation in technology adoption, crisis management, space planning
Technologies
Canopy, Corrigo, Azara, LCAM, Onsite
Responsibilities
Develop strategic business plans for service delivery, manage account budgets and financial targets, ensure contract compliance and KPI achievement, lead and develop subordinate staff, monitor preventive maintenance and safety procedures, manage contractor onboarding and offboarding, oversee minor repairs and works within budget, ensure timely billing and collections, support Moves Adds and Changes (MAC) activities
Seniority
Senior, hands-on IC