Atención a Clientes Beauty Cosméticos y Maquillaje
Core
Customer support representative for beauty, cosmetics, and makeup products, handling pre/during/post-purchase inquiries via phone.
Role type
Customer service representative (call center)
Builds
Customer support interactions for online orders
Domain
Beauty, cosmetics, and makeup retail
Deliverable
client delivery
Required skills
Verbal communication, computer basics, empathy, problem-solving, order management
Responsibilities
Answering calls regarding online orders, providing product and shipping information, tracking order status, managing cancellations and modifications, resolving customer doubts, registering information in the system
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