Call center servicio a cliente
Core
Handle customer service requests via phone and email, generate service reports, and monitor toner resources for client equipment.
Role type
Customer service representative
Builds
Service reports and statistical summaries for clients
Domain
Customer support / Telecommunications
Required skills
Phone system handling, Switchboard operation, Excel database management, Customer service experience
Responsibilities
Generate requested service reports and supply requests via phone or email, Provide required information to clients regarding their reports or orders, Create and send statistical service reports requested by clients, Monitor toner resources for equipment in provided applications, Coordinate with warehouse and Service Managers via phone or email to address pending client reports and orders
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