Agente de contact center Lomas de Tecamachalco
Core
Provide customer service via phone and chat, manage appointment scheduling and follow-ups, and maintain database records.
Role type
Contact center agent
Builds
Customer support interactions and appointment management
Domain
Telemerchandising / Call Center
Deliverable
client delivery
Required skills
Phone and chat communication, appointment scheduling, database management, Google Workspace proficiency, sales experience
Responsibilities
Answer customer calls and chats, schedule and confirm appointments, follow up on active appointments, update and manage databases, generate performance reports
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