Inicia Ya como Asesor de Atención Telefónica en Call Center Sueldo Base Bono Beneficios Adicionales
Core
Provide telephone support and advisory to customers, resolving billing issues and guiding them on account movements and product information.
Role type
Entry-level customer service representative (call center)
Builds
Customer support interactions for a call center
Domain
Telecommunications / Financial services
Deliverable
client delivery
Required skills
Telephone skills, basic PC usage, command line tools, customer service attitude
Responsibilities
Answer customer calls and provide timely solutions, Follow up on product clarifications, Guide customers on unrecognized charges and account movements, Provide information on payments and account transfers, Capture and update information in computer systems
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