Atención a Clientes para Plataforma Financiera Aprende y Crece Profesionalmente
Core
Provide customer support and basic technical assistance for a digital banking application, handling user inquiries, guiding platform usage, and logging incidents.
Role type
Customer Support Specialist (Digital Banking)
Builds
User support and incident resolution for a digital banking platform
Domain
Financial Services / Digital Banking
Deliverable
client delivery
Required skills
Customer service, basic technical support, incident tracking, process adherence
Preferred skills
English language skills, interest in financial technology
Responsibilities
Answer user calls regarding the banking application, guide users on platform functionality, provide basic technical support, register requests and data in the system, follow up on incidents and requirements
Seniority
Entry-level / Junior
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