Servicio al Cliente para Banca Digital Capacitación Desde el Día Uno
Core
Provide customer support for a digital banking application, handling user inquiries, technical assistance, and platform guidance.
Role type
Customer Support Specialist (Digital Banking)
Builds
Digital banking application user experience
Domain
Financial Services / Digital Banking
Deliverable
client delivery
Required skills
Customer service, basic technical support, phone communication, data entry, incident tracking
Responsibilities
Answer user calls regarding the banking application, guide users on platform usage, provide basic technical support, register requests and data in the system, follow up on incidents and requirements, ensure compliance with established processes
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