Atención a Clientes para App Bancaria Medio Tiempo
Core
Provide customer support and basic technical assistance for users of a banking application via phone calls and inquiries.
Role type
Customer support specialist (banking app)
Builds
Banking application platform
Domain
Financial services / Banking
Deliverable
client delivery
Required skills
Customer service, phone support, basic technical support, incident tracking, data entry
Responsibilities
Answer user calls regarding the banking app, guide users on platform usage, provide basic technical support, register requests in the system, follow up on incidents and requirements, ensure compliance with established processes.
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