Ejecutivos de Atención Telefónica y Digital Zona Álvaro Obregón Sueldo base Desarrollo Profesional
Core
Provide advisory, follow-up, and support to suppliers during their onboarding process into the supplier registry, including registration and high-level processing.
Role type
Supplier Onboarding Executive
Builds
Supplier registry onboarding processes
Domain
Financial services / Administrative operations
Deliverable
client delivery
Required skills
Supplier registration processes, administrative follow-up, incident management, multi-tasking, clear communication, Microsoft Office, Excel, Outlook, digital platform management
Preferred skills
Experience with platforms like Arriba, Ditto 4.0, Legit, or ekcomercio
Responsibilities
Answer calls and emails from suppliers interested in joining the registry, guide suppliers through questionnaire completion on institutional platforms, make outbound calls to follow up on pending processes, identify and resolve issues or blocks delaying onboarding, track cases to conclusion or escalation, handle multiple requests simultaneously while maintaining clear communication, ensure compliance with established requirements, and resolve incidents without affecting onboarding timelines
Seniority
Junior to Mid-level, hands-on IC
