Representantes de Atención Telefónica y Seguimiento Digital Sueldo base Bono Prestaciones
Core
Provide advisory, follow-up, and support to national and foreign suppliers during their onboarding process into the supplier registry.
Role type
Customer support specialist (supplier onboarding)
Builds
Supplier registration and onboarding workflows for a financial sector entity
Domain
Financial services / Supplier management
Deliverable
client delivery
Required skills
Supplier onboarding processes, administrative follow-up, incident management, multi-tasking, digital platform navigation, Microsoft Office/Excel/Outlook
Preferred skills
Experience with Arriba, Ditto 4.0, Legit, or ekcomercio platforms
Responsibilities
Answer calls and emails from suppliers interested in joining the registry, guide suppliers through questionnaire completion on institutional platforms, make outbound calls to follow up on pending processes, identify and resolve issues blocking affiliation, track cases to conclusion or escalation, manage multiple requests simultaneously while maintaining clear communication, ensure compliance with established requirements.
Seniority
Junior to Mid-level, hands-on IC
