Finnish Speaking Support Specialist - Work In Sofia, Bulgaria
Core
Provide high-quality technical and functional assistance to Finnish-speaking clients via phone, email, and live chat.
Role type
Customer Support Specialist
Builds
Customer support interactions for Finnish-speaking clients
Domain
Customer Support Services
Deliverable
client delivery
Required skills
Finnish (native or fluent), English (strong proficiency), problem-solving, CRM documentation
Preferred skills
Previous experience in Customer Support Services
Responsibilities
Provide technical and functional assistance via phone, email, and live chat; Resolve client inquiries efficiently; Document client interactions in CRM; Collaborate with international team members; Escalate complex issues; Meet KPIs regarding response times and quality scores
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