Front Office Supervisor
Core
Lead daily front office operations, serve as the first point of contact for guests, and manage a team of 24 staff members.
Role type
Front Office Supervisor
Builds
Guest experiences and positive team atmosphere
Domain
Hospitality
Deliverable
client delivery
Required skills
Team leadership, conflict resolution, administrative management, scheduling, performance review facilitation, training delivery
Responsibilities
Manage daily front office operations, assist guests with requests and resolve complaints, lead and support a team of 24, conduct job interviews, prepare staff schedules, lead performance reviews and training sessions
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