Polish, Customer Support Agent (Automotive, Hybrid)
Core
Provide first-level technical support and customer service for Bosch Service Solutions' automotive, motorbike, and power equipment portfolio to Polish and UK speaking customers.
Role type
Customer Support Agent (Automotive)
Builds
Customer support for IoT-enabled vehicles and power equipment
Domain
Automotive / IoT
Deliverable
client delivery
Required skills
Polish (fluent), English (fluent), customer service, technical support, product knowledge, communication
Responsibilities
Manage incoming contacts (phone, email, letters), provide product information, resolve client queries, explain company policies, serve as a brand ambassador
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