Medewerker invordering
Core
Process debt collection requests, evaluate debt forgiveness applications, and manage enforcement actions for municipal taxes and parking fees.
Role type
Debt collection officer (municipal sector)
Builds
Municipal tax collection and enforcement procedures
Domain
Public sector / Municipal finance
Deliverable
client delivery
Required skills
Debt collection, debt forgiveness evaluation, enforcement actions (wage garnishment, seizure), municipal tax knowledge, software testing, stakeholder communication
Preferred skills
Experience with municipal tax software, experience in conflict resolution
Responsibilities
Process mail and messages to determine required actions, evaluate debt forgiveness requests and write decisions in clear language, answer questions from residents and stakeholders via phone and writing, arrange follow-up steps after enforcement orders, support bailiffs with inspections and public auctions, handle matters regarding debts, bankruptcies, and parking taxes for foreign license plates
Seniority
Junior to Mid-level, hands-on IC