ADDETTA-O REPARTO SERVICE
Core
Managing post-sales orders, supporting logistics and commercial offices, monitoring technical interventions, and handling customer service requests including repair estimates.
Role type
Customer Service Representative (Metalworking Industry)
Builds
Post-sales support and customer intervention management for a metalworking company
Domain
Metalworking / Industrial Manufacturing
Deliverable
client delivery
Required skills
Order management, technical problem solving, customer empathy, active listening, precision, attention to detail
Preferred skills
Experience in structured companies, technical diploma (Geometra, perito, ragioneria)
Responsibilities
Manage post-sales orders, support logistics and commercial offices, monitor technical interventions and client reports, open and manage assistance interventions including preparing repair estimates
Seniority
Junior to Mid-level (1-2 years experience)
