Addetta/o Customer care Junior
Core
Providing inbound customer support via phone and digital channels for an insurance company, handling informational requests and operational assistance.
Role type
Junior Customer Service Representative
Builds
Insurance policy administration and customer support workflows
Domain
Insurance
Deliverable
client delivery
Required skills
Italian language proficiency, English (good knowledge), data entry, phone communication, digital channel support
Responsibilities
Answering customer calls, managing informational requests, updating records in the management system, providing operational assistance
Seniority
Entry-level / Junior
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