Customer service medewerker
Core
First point of contact for customers, ensuring transport orders are processed correctly and communication with customers and drivers runs smoothly.
Role type
Customer Service Agent (Logistics)
Builds
Administrative processing of transport data and shipment tracking
Domain
Logistics and transportation
Deliverable
dashboards & analysis
Required skills
order processing, shipment tracking, report generation, document management, discrepancy reporting, POD management, email communication
Preferred skills
experience in administrative or logistics roles, affinity with transport and logistics, French language skills
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