CUSTOMER SERVICE
Core
Managing intra- and extra-EU sales orders, coordinating confirmations, monitoring shipments, and providing technical and commercial customer support for the biomedicale/pharmaceutical industry.
Role type
Customer Service Representative
Builds
Order confirmations and delivery schedules for biomedicale/pharmaceutical clients
Domain
Biomedicale / Pharmaceutical industry
Deliverable
client delivery
Required skills
Order management, shipment monitoring, documentation handling, technical and commercial customer support, Office suite proficiency
Preferred skills
English fluency, a second foreign language, strong relational skills
Responsibilities
Receiving and managing sales orders, coordinating order confirmations, monitoring order status and shipments, planning deliveries with the warehouse, handling order-related issues, assisting with technical and commercial requests